Unreliable Corel Draw import cost me big money again

Yet again Corel Draw let me down in a painful way. Recently the errors and problems with importing PDFs are even more cruel as the program seems to importing fine without notifying with any error but for some reason it turns out after print that there is one small letter missing somewhere within one word. Not even space left, no strange postscript errors or change of font that could indicate an error. I had two cases like this in my company within 3 days. Both are expensive large acrylic perspex panels.

For example when I import the below PDF in Corel Draw X6 as curves there is a little letter ‘t’ missing from the word ‘Development’ in bottom right corner.

IS Corel doing anything with this matter?

Support as far as I know is only available for 30days after purchase and they still have not replied to the other issues.

Development

Parents

milosh over 9 years ago

I understand what you are all saying and I was tolerant for years accepting the fact Corel cant cope with especially new formats BUT:
1) so far it was normally a matter of opening it correct or not being able to open it at all (or with massive errors/distortions or fonts missing). So it was clear if there was a problem with any file. Now the only way is to force clients to send everything curved. Yes, it opens as text fine but for years opening as curves prooved to be much safer and successful.

2) I can't test it on X7 as I am not looking to upgrade in near future as I bough a set of 6 licenses of relatively shortly before X7 came out so I think I will have to suffer till new version and skip the X7 especially that they are experimentiong with new user interface in the X7.

3) Adobe Suites are still very expensive for relatively small company and the staff is not trained in AI, not mentioning the fact that Corel Draw is much easier and better performing for large format purposes. We may however consider maybe one copy just to have an alternative for difficult files but it is still not going to save us from hidden not suspicious errors.

THank you all for your comments.
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Ariel over 9 years ago in reply to milosh

First of all, I can confirm that X7 has the same issue with this file. I know, it should not happen, I just wanted to confirm that the problem exists.
Second, the Technical Support can't do anything in this case. At best, verify and report the problem to the company. Actually, Technical Support can not address each particular file , the Support is supposed to be a help for install and run the program, and eventually give any advice if you are unsure about how to use the program, but neither is it a teaching center online.
In this case, the PDF is wrong, because it has not the font embedded. So, you don't need to ask "convert to curves" ("convert to oulines", in the illustrator language), just ask to include the fonts. If the PDF include the fonts, you will not have problems when import to CorelDRAW.
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David Milisock over 9 years ago in reply to Ariel

The file opened ok in CorelDRAW when I converted to curves, in Acrobat with PitStop Pro it opened ok with subset fonts but it shows two types o Helvetica fonts used type 1 and true type. It appears that the MAC InDesign CC program was unable to discern the difference or possibly that there is a space or something on your file. Clearly there is an issue.
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MikeWe over 9 years ago in reply to David Milisock

David, the two Helvetica fonts are for different purposes. Plain Helvetica is used for the filename and date text (bottom, left and right). Helvetica Neue is used for the design's text. This is standard on a Mac. I think on the PC side Arial is used for the page info, even if Arial is not used in the design.
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David Milisock over 9 years ago in reply to MikeWe

I will recheck but I believe PitStop saw both fonts bit confused the one being used at all locations. Type 1 fonts are very old and should not be used anymore.
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Chris over 9 years ago in reply to David Milisock

I don't import any PDF into draw unless I have converted all the fonts to curves... then no problem (at least with the text) if you need live text from the PDF you have to double check all the text. You can't trust live text import into CDR
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David Milisock over 9 years ago in reply to Chris

To do our profession and CorelDRAW justice we in this forum need to promote professional work flows. Open file, edit file, proof file. I use Acrobat with PitStop, edit in an application that's appropriate proof.
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