CorelDRAW X3 CorelDRAW X3 Publish to PDF - Error "This file is already in use" & creates 1 kb PDF

CorelDRAW X3 Publish to PDF - Error "This file is already in use" & creates 1 kb PDF

Hello,

I am trying to help another user with a mysterious error with their CorelDRAW X3 Publish to PDF problem. Any tips appreciated. Here is what I know so far.

The problem occured last week with their CorelDRAW X3 on a Windows XP.
It have been without this problem for years, and just happened, last week.
They create a CorelDRAW X3 (I call computer 1) .CDR document.
And that .CDR document is fine and all their other computers (2,3,4) also using X3 can open the same file .CDR file with no issues at all.
NOW problem starts: On this specific computer 1 with X3, they create a PDF using Publish to PDF. And save the PDF file on their desktop.
And then later place it on a server, and all other computers can NOT open it - they used to be able to do it. None of their 4 computers can open it.
The PDF that was being created, for some reason, now only weigh 1 kb.
The PDF file they created in X3, also give a sort of "Error" saying "This file is already in use" when trying to open it on all computer
They have reinstalled CorelDRAW X3 on this computer 1, numerous times.
On Computer 1 (this computer) they only use the Factory Default interface. No customizing to the UI.

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0 harryLondon over 9 years ago

Stefan Lindblad said:
The PDF that was being created, for some reason, now only weigh 1 kb.

Did you check that the PDF was showing the full size in windows explorer, before beginning the copy? And if you copy the PDF to another folder on the local drive is the copy the full size?

I'm wondering if the PDF is still being written -- or if CorelDraw still has the file open. You could try closing CorelDraw to confirm this.

It may be worth reinstalling the X3 update at ftp://ftp.corel.com/pub/CorelDRAW/CorelDRAWGraphicsSuiteX3/ in case after reinstalling X3 some modules have reverted to an earlier version. Also update any .net modules listed in control panel > programs and features.
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0 Stefan Lindblad over 9 years ago in reply to harryLondon

Hello Harry,

Thanks for helping!

I do not have access to the computer at all. Only trying to help over the phone, and email basically a company in Gothenburg, and I am in Stockholm.

I havent been able to look at the PDF at all.

The PDF created, only turns up as a 1 Kb file. And it ownt open.

They have several computers and 3 other of them have X3 installed. It is ONLY on tis particular computer (1) that this prolem occurs on.

Thanks for the link, unfortunately that link for some reason doesnt work over here in Sweden. And I have emailed Corel about it, the link to their FTP server for older service pack files is down, or something, from Sweden.

So there is no X3 service pack/update available to instal Which was my first question. The print house company had never, I say never, downloaded, installed any service pack/updates to their numerous licenses of X3.
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0 Stefan Lindblad over 9 years ago in reply to harryLondon

About the PDF still being written: They have reinstalled X3 more times than they can remember, without this problem going away. And oddly, InDesign on the same machine is said to have no issue at all. Nor their other X3 on their other computers. Its only this particule computer.
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0 Stefan Lindblad over 9 years ago in reply to harryLondon

Fingers crossed Harry, someone might help with at least, I say at least, the X3 service pacs. Because for some reason, when in Sweden, one can not connect / Download from the Corel FTP serve for Old Service Pack versions.
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