I just purchased and installed PaintShop Pro X4 Ultima. I think the Ultima part pertains to extras included such as a free copy of WinZip Pro, some free pics from the fotolia web site, etc.
Here's what is confusing me: When I go to the web site listed to get my free copy of WinZip Pro (a $50 value), there is no WinZip Pro available. If I download the WinZip that is available (a $29 price tag) it is just a free trial I can purchase.
Next, I get an email thanking me for registering the PaintShop Pro X4 and telling me to click on the link below to get my free KPT goodies, but the link is not active.
I don't know if these offers are just false marketing hype or if Corel is unable to get their info right so the customer can actually get these things. I have been using Corel products since Hedy Lamar's picture graced the box. I purchased their Printhouse Shop, Gallery Magic, PhotoPaint 8, Corel Draw GS 10 and X3. I love their products but I am frustrated with trying to get all that was promised in their sales promotion.
I can also remember when one could just email them for help without having to fill in a bunch of forms and paying extra just to get a simple question answered.
OK, I've completed my rant. But please, Corel, don't make your long time loyal customers feel like you think of them as just another quick buck.
rsnow said: I just purchased and installed PaintShop Pro X4 Ultima. I think the Ultima part pertains to extras included such as a free copy of WinZip Pro, some free pics from the fotolia web site, etc. Here's what is confusing me: When I go to the web site listed to get my free copy of WinZip Pro (a $50 value), there is no WinZip Pro available. If I download the WinZip that is available (a $29 price tag) it is just a free trial I can purchase.
I don't have this version but it seems that there's a little confusion, it's supposed that Winzip is included on your pack, not as downloadable version. Of course if you go to corel.com you will see only the trial version (same if you search about CorelDRAW or other program). Search on your disks, and if the WinZip disk is not included, feel fee to contact your customer or directly to Corel, and I'm sure that the problem will solve.
rsnow said: Next, I get an email thanking me for registering the PaintShop Pro X4 and telling me to click on the link below to get my free KPT goodies, but the link is not active.
perhaps it's a temporary error of the web, I downloaded the KPT some time ago without problem
rsnow said:I don't know if these offers are just false marketing hype or if Corel is unable to get their info right so the customer can actually get these things.
As far I know, Corel doesn't make false marketing, and if it's some problem the company provide an inmediate solution. For this reason, contact to Corel and I'm sure that all will solved