Hi all. This is my first post having just joined today and I am in need of some assistance - I hope somebody out there can help me.
I recently bought a new desktop computer - Packard Bell iMedia 2414, 3G of RAM, Intel Core 2 Quad Q6600 processor running Vista Home Premium - it has a NVidia GeForce 7050/nForce 610i graphics chip.
I installed my legally purchased copy of Paint Shop Pro X2; however, every time I try to run it I get a blue screen and the computer restarts. Having checked the Corel support website, it sems to suggest a possible problem with NVidia graphics and mentions updating drivers. I downloaded and installed the very latest graphic drivers - but still the problem persists despite uninstalling/reinstalling PSP.
I use this brilliant program all the time and am devastated that it won't now work!
Please can someone help me find a solution to this frustrating problem?
Thanks
Stephen
Hi Stephen,
I purchased Corel Paint Shop Pro X2 yesterday and incountered the same problems as you, Blue Screen and computer restart . I also have the same new PC as you.
24 hours later I have got it to work!!!!
I read on the internet that others were experiancing the same problem but that they could run Corel Paint Shop Pro X2 when the computer was in SAFE MODE. So, I restarted the compter in safe mode and hey presto it ran. Then I thought whats different in safe mode, screen resolution! So next I restarted the PC as normal and then changed the screen resolution from 1024 by 768 pixels to 800 x 600 pixels (as it is automatically in safe mode). I then opened Corel Paint Shop Pro X2 and it worked!!! I then closed it, changed the screen resolution back to my normal setting (1024 x 768) then opened Corel Paint Shop Pro X2 and it worked!!!
I am now happy , I hope it works for you.