I'm 3rd party IT Support for a company and they've got CorelDRAW 2022 on 2 computers. When opening a file (of any size), where it be 9mb or 400mb, everything is lightning quick. There's no performance issues at all, but within about 30 seconds to 2 minutes, it gets laggy and jittery. They have CorelDRAW 2020 on a weaker PC and it does not happen on this PC.The specs of the 2 computers are as follows:Ryzen 7 2700X8GB RamGTX 1650 128GB NVMe SSDThe older computer is identical but has a GT 710. I'm very confused as I've double checked everything on the computer and it doesn't seem to be a hardware issue. Hardware Acceleration is on, the GPU is set to be used, the settings in CorelDRAW are set to use the GPU for everything it should, I've set the power options to high performance, memory is sitting at about 70%. The only thing I can think of is that the SSDs have about 5% of their space left. Would this cause the performance degradation?Any answers as to why could be very helpful so I can report back to them and help, as I've exhausted all the options I'm familiar with.
Insufficient system, I would avoid anything AMD, I use IntelnI9 withn64 GB RAM and a true NVidia card and 2TB Samsung SSD.
David Milisock said:I would avoid anything AMD
Well some of us avoid everything Intel because it puts Israel inside! No other reason is required!
I've seen zero issues with AMD processors. That is perhaps not the case for AMD graphics cards. How well Corel have managed the difference between OpenGL and the Nvidia system is just unknown to users.
David this Intel insistence is troubling! You don't know and nor do I, what systems Corel are using for their testing. But we can say that AMD processors and GPUs are used for programs that thrash a system well beyond what Draw does.
5% free space on a 128Gb is not good. Have you deleted all temp files and done a clean up to remove junk like old patches?
Next run task manager and check memory. What is the "reserved hardware memory"? Should be a small number like 40Mb. If not the you have a memory issue to resolve. One that isn't detected with any memory checking tool I've ever found. If that is the issue we can talk about that specifically.
What you need when chasing these errors is extra hardware that you can swap.
And you are running it on 8Mb of RAM. Most of us are running 32Gb of RAM.
All that said, it does sound like some sort of memory leak. Perhaps one that can be ignored when you have 32Gb of RAM.
Oh the Mac people and the people that push it.
I think Apple answered your question, they made their own chip!
I think there's a mindset against certain things, a bigotry if you will.
You hear it all the time people inject their prejudice at all kinds of things. When it comes to business I only go for the highest performance per total cost of ownership.
Like it or not the a custom built Intel based system works for the 2D graphics world and image editing.
I build it, then it runs for a very long time with very little down time or required maintenance. The worst problem I've had for years was VideoStudio 2023 corruption. I lost a few hours on that, believe me if I didn't have 30 years and 10 terabytes of data CorelDRAW would be gone.
I've deleted temp files, and done a disk clean up, this was the first thing I did. It got about 4GB extra free.Im planning to go over with the customer and delete as much as we can together to see if we can trim the space down on that drive. As a sidenote, the machines have 8GB of RAM, not 8Mb, but I assume that was a typo on your end, rather than a misunderstanding.The memory usage hovers at about 75 to 85% so I don't believe it is a memory issue. If it was hitting 100% it would definitely be that. The memory itself doesn't increase constantly either, so I'm unsure if it is a memory leak.Are there any memory leaks documented with corel? if there is, are there any fixes for that?
Check this "hardware reserved RAM".
You should do all the usual stuff and a full memory test. Always rule out anything that might be hardware first so you aren't chasing your tail.
How old? AMD is fussy about RAM speed. I find with older RAM, I've need to slow the RAM speed. And I'd thrown what is perfect RAM just to be sure that wasn't the problem.
Not sure if it actually makes a difference, but I upped the voltage on my RAM just a tad.
Check heat too. Is there dust on the cooler?
Start with hardware then Windows. What the difference in the event viewer between each?
Don't ignore what seems like "oh it can't be that" stuff. I had months of hell looking for a fault that turned out to be a SATA cable. Post ribbon cables, I thought those things were unbreakable.
A software issue or memory leak would be specific to a particular operation. If that was happening just opening a file there would be many reports.
SSDs do fail.