Dear Helpers,
I tried to print on my CD printer, but get the following message: Unable to access printer driver. Try removing and reinstalling this printer driver. After I press OK on that box I get another box with the following message: The printer is currently unavailable. The printer and/or server my be offline. If this is not the case, it may be necessary to reinstall the printer.
I've reinstalled the CD printer as a copy, but this doesn't solve the problem. My HP printer and labeller work - they are connected to USB plugs.
Can someone help me please.
Fluga said:they are connected to USB plugs.
One other thing would be to right click on mycomputer and select properties then device manager. Do you see any question marks or exclamation points? Click the plush sign by ports and printers check those all out! If you do not see anything thee I would make sure you delete both cd printer installs and then make sure all drivers are uninstalled through device manager then shut down computer after restarting then reinstall.
I checked the device manager and there wasn't anything out of order. I'll follow your advice and delete the only CD printer left on the computer and reinstall it. If this doesn't work, it must be a hardware problem I guess.
Many thanks for you help.
Let us know if that corrects it!
I disconnected the CD printer and installed the software on another computer with Corel Draw 11 and everything works fine. At the moment I'm printing the backlog of orders that arose, but as soon as I get this order finished I'll connect and reinstall the CD printer on the original computer and see what happens.
Thanks for you help. I'll let you know if I'm successful with the reinstallation.
I deleted the CD printer and reinstalled the drivers and connected the printer. But I still get the same error messages. I tried to print something out from Word and the program couldn't detect the CD Printer either. Strange.
Anybody have any more useful ideas?
It can be a problem with your operating system.
I won't advise you reinstalling the entire operating system but you can do a system restore to the date you think it was working.
If that fails..... Lets not think about that... hardware problem